Frequently Asked Questions
Q: Who can use a Professional Organizer? A: Anyone who wants to work on identifying and letting go of excess, who wants help creating customized organization solutions they can maintain, or who wants to manage their time better. Also, anyone who is getting ready to put their home on the market or who is relocating and would like to get unpacked and organized into their new home quickly could definitely use the help of a Professional Organizer.
Q: What makes The Organizer Chicks different? A: First and foremost, it’s our flock of exceptional Chicks. Hard-working, compassionate, non-judgmental, and intelligent, they can take overwhelming tasks and make them enjoyable! We’ve also been in business since 2011 and are fully background checked, insured, and are proud recipients of the Better Business Bureau’s Torch Award for Ethics. In addition, our company founder and owner holds a Masters of Science in Clinical Mental Health, and her education, along with the individualized approached to client care, infuses everything we at The Organizer Chicks do.
Q: Is tipping required? A: Tipping, while allowed, is never expected or required. One of the best ways to say thank you is to leave us a review on Facebook, Google, or Yelp!
Q: Should I tidy up before you come over? A: Please don’t! We need to see your space exactly as it truly is in order to best gauge what is and isn’t working, and to best problem solve. And please, do not worry…we come with zero judgment! When we see a “before,” it’s not overwhelming or embarrassing or scary for us, it’s just exciting because we love turning it into an “after!”
Q: What can I do to get the best bang for the buck out of the time I have scheduled? A: This is a great question with several possible answers. One thing you can do is to set your AC down a bit cooler than you might otherwise. We physically work quite hard, and getting overheated slows our productivity, so helping us stay cool, especially in warmer months, is a great way to help us help you. Another way is to be fully present if you want to work alongside us. Having no other services or appointments scheduled on the day we’re there to work, and possibly even having a babysitter if needed, will allow you to be fully focused, allowing us to go as far down your priority list as we can.
Q: Do I have to be there while the work is done? A: You do not. Ideally, we love to have a chance to talk to you in depth about your goals, the personality and physicality of yourself/your family, and the way you envision using your square footage so that we can tailor our work to those people using the spaces, but this can be done via phone, Zoom, or FaceTime. We’ve unpacked for people who weren’t even in the country before, so if you have a vision of coming home to your very own “big reveal moment” we can, and regularly do, make that happen.
Q: What if I’m very particular about certain areas and want to work with you? A: You are always more than welcome to work right alongside us. We are guests in your home and are happy to be the hands and backs doing the work that you direct, or to work side-by-side with you, if you prefer. Some people want to be quite hands on in certain areas and completely uninvolved in others, and that’s perfectly fine, as well. We’re here to be helpful to you in whatever way you feel is most comfortable and productive.
Q: How long will it take to finish my project? A: Different homes and spaces are as unique as the people who live and work inside them, and it’s basically impossible to say sight-unseen. Your master closet transformation might only take 8 hours while your neighbor’s could take 18…it totally depends on the amount of stuff in the space, the amount of space for the stuff, what kind of foundation for organization is or isn’t already in place, and in some instances, though not all, your willingness to let go of excess. That’s why our first session of work with you is the mental work of an Intake Session, where we can figure out the answers to many of the questions that will help us determine how best to help you, and how long that might take.
Q: Is an Intake Session necessary? A: It is not for corporate relocation services, but for help with decluttering and/or creating organization, yes. The Intake Session is where the cerebral work that we need to do before we can begin our hands-on work takes place. During the Intake , which typically lasts 45 minutes to an hour at most, we will ask you to take us on a tour of the space or spaces you’d like help with, and to talk with us about what’s working and what’s not working in those spaces. We’ll also ask you about your goals, the aesthetic you’re going for, and your budget. During the Intake Session we will likely take pictures, measurements, or make sketches as we begin to piece together our objectives and the process it will take to achieve them. We can also give you a list of products, such as bins/baskets/shelving that you may want to consider purchasing (or having us shop for them on your behalf) if they would be needed for the project. After the Intake, we’ll schedule a time to come back for the hands-on work!
Q: You clearly work in residential spaces, but what about commercial? A: Whether you could use help in your primary home, vacation home, office, warehouse, storage unit, work vehicle, Air BNB, you name it, we are happy to be helpful there.
Q: What other services do The Organizer Chicks offer? A: We offer many other services, including help with Wardrobe Editing and Personal Styling, Time Management, Automobile Organization, House Manager services, Room Refresh, and Workshops and Presentations for civic, business, or women’s groups.
Q: I don’t live in an area you service. Can I still work with you? A: Absolutely. Some services lend themselves to working together virtually, but we also have the option to travel to you. Whether the distance is easily drivable in a day or requires an airplane ride and several days of work, we encourage you to reach out to us at info@theorganizerchicks.com to determine pricing and make a plan to turn your “before” into an “after!”
Q: What if I want to join the flock? A: Even when we aren’t hiring, we’re happy to hear from non-judgmental, hard-working, team players who love to organize so that we can keep your information on file for the next time we’re needing another Chick or two. Feel free to email your resume in an email explaining why you’d like to join us to info@theorganizerchicks.com
Q: I love the business concept and I want to own my own Franchise. Is that possible? A: We’d love to talk to you. Send us an email at info@theorganizerchicks.com and we’ll set up a time to talk about the possibility of creating a new nest in your city.